Interpersonal skills and adapting personal style

We will help your people to adjust their preferred behavioural style so they work effectively with others and get better results.

Do you have personality clashes that affect your business?

Healthy teams and firms are made up of a wide range of individuals and personalities. Sometimes personalities clash and the fallout can be damaging. Failing teams, lost clients, stress and bullying can all stem from situations where people have been unaware of how their behaviour affects others.

How self-aware are your people?

To succeed as a professional, manager or partner you need good interpersonal skills – high emotional intelligence as well as high IQ. A key component is having an accurate perception of your personal style and your impact on others. Using personality instruments and 360 degree feedback we can help your people to understand their style and work out when they might need to adapt their behaviours.

How successful are your people at winning new business?

We help lawyers to enhance their client care skills and face-to-face selling performance. By reviewing how their personality affects their client relationships and selling behaviours, we can help your people improve their impact on existing and prospective clients.

How effective are your professionals at teamwork?

Putting a handful of your brightest and most expert people together as a team does not guarantee success – whether at management board level or on a project, case or deal. We help teams to improve by using team audits to review performance and personality tools to develop an understanding of the links between personality and team-working.

Do some of your people struggle to deal with difficult situations and people?

Even confident and bright people can struggle to get a difficult message across or to assert what they need, especially when a relationship with a client or colleague is at stake. We help individuals, whether a partner, manager or superviser to communicate directly in difficult situations and to manage conflict.

What programmes do we offer?

We tailor programmes to your needs, but popular ones include:

  • Your leadership style and how to adapt it to get better results
  • Managing, supervising and motivating different personalities
  • Influencing skills and winning new business
  • Managing difficult people